A CRM for sales that begin in social conversations
Traditional CRMs usually begin when someone fills in a form. Queux begins earlier, where creator-led sales actually happen: in direct messages, comments, referrals and conversations handled by appointment setters.
A social sales CRM records the relationship between a social conversation and the commercial result that follows. Queux connects conversation ownership, lead status, tracked links, appointments, conversions and commission for creator sales teams.
Conversation context
The team can work from the message and the lead record.
Human ownership
Leads and conversations can be handled by a creator or setter.
Commercial outcome
Bookings and conversions feed the performance and commission workflow.
Why a conventional CRM misses part of the journey
A conventional CRM is strong once a contact has entered a defined pipeline. Creator sales are less orderly. A prospect may ask a question in Instagram, disappear, click a setter's link later and finally book a call. Copying fragments of that journey into a CRM loses ownership and context.
Queux is organised around the social sales path. The team can move from conversation to lead, then from lead to booking or conversion, without treating attribution and commission as separate administrative jobs.
What Queux records
- 01
The conversation
Supported social messages arrive in an inbox where the creator or permitted setter can respond.
- 02
The lead
Contact details, status, ownership and source give the opportunity a durable record.
- 03
The action
A tracked link or booked appointment records how the opportunity moved forward.
- 04
The result
The approved conversion or verified booking becomes the basis for reporting and commission.
When Queux fits
Queux is designed for creators, coaches, course businesses, agencies and setters whose selling motion depends on social conversations and attributed results. It is especially useful when several people represent one creator and compensation depends on what each person produces.
A large company with territory planning, procurement workflows or a deeply customised enterprise pipeline may still need a traditional CRM. Queux addresses the creator-to-setter workflow those systems do not model well.
Related Queux workflows
Questions
A social sales CRM connects prospects and conversations from social channels with lead ownership, follow-up and revenue outcomes.
Instagram and Facebook are supported through Queux's Meta integration, but Queux covers more than an inbox. It also manages leads, bookings, attribution, teams and commission.
Yes. Teams can use Queux for their creator and setter operation while retaining another system for wider business processes.
Run the social sales operation in one place
Bring the creator, setter, lead, booking and commission into the same workflow.