A shared inbox with sales context
Queux lets creators and permitted setters handle supported social conversations from one workspace. Conversation ownership, lead details and the next sales action stay close to the messages that created them.
A social sales inbox gives a team controlled access to customer conversations without relying on shared passwords. Queux connects supported Instagram and Facebook messaging with lead ownership, reply assistance, bookings and the wider creator sales workflow.
Team permissions
Creators decide which setters can access the inbox and calendar.
Manual control
AI assistance can be paused so a person retains the thread.
Lead context
Conversation work can feed lead and booking records.
Why a social inbox needs more than replies
A generic shared inbox can distribute messages, but creator teams also need to know which offer is being discussed, who owns the opportunity, whether a call was booked and whether the setter should receive credit later.
Queux places the inbox inside the sales operation. Setters can respond using the creator's connected account where permission is granted, while creators keep the ability to take over a thread or remove access.
From message to next action
- 01
Receive the conversation
Supported messages are synced through the creator's Meta connection.
- 02
Assign responsibility
The creator or setter can work with clear conversation and lead ownership.
- 03
Use relevant context
Brand voice and product information help the team prepare a suitable response.
- 04
Move the opportunity
Capture the lead, share an attributed link or book an available appointment.
AI assistance stays subordinate to the team
Queux can help you draft a reply, which you review and send yourself. Automated DM replies are currently unavailable. Creators and authorised setters remain in control of their inbox conversations.
Platform messaging rules still apply. For Meta conversations, the ability to send a reply depends on the channel's messaging window and permissions. Queux surfaces that operational state rather than implying every thread can always be contacted.
Related Queux workflows
Questions
It is a shared messaging workspace that also connects conversations with sales records such as leads, appointments and ownership.
Yes. Supported access is provided through the creator's connected integration and Queux team permissions rather than password sharing.
AI handling can be configured and paused. When a thread is paused for manual control, it remains paused until a team member explicitly resumes AI.
Run the social sales operation in one place
Bring the creator, setter, lead, booking and commission into the same workflow.